Your workflow in Freshbase
As a PO, your typical workflow in Freshbase follows this path:1. Capture knowledge from meetings
Meetings are the primary source of requirements and decisions. In Freshbase:- Record Google Meet meetings with the Chrome extension, or
- Import transcriptions from tools like Granola, Fireflies, or Tactiq
How to import meetings
Detailed guide
2. Review extractions in the Inbox
The Inbox is where you exercise quality control:- Decisions — “We decided to use PostgreSQL for the reporting module”
- Tasks — “Maria will map the checkout flow by Wednesday”
- Acceptance criteria — “The dashboard must load in under 3 seconds”
- Follow-ups — “Confirm with the security team about the password policy”
- Approve what is correct — it becomes permanent knowledge
- Reject noise or incorrect interpretations
- Defer what needs more context
How to review Inbox items
Detailed guide
3. Break down epics with Chat
Chat is your partner for turning big ideas into manageable parts:Breaking epics into stories
“Break down the ‘Payment System’ epic into user stories. Consider the requirements already documented in the Base.”
Refining requirements
“Review these requirements and identify ambiguities or gaps: [paste requirements]“
Defining acceptance criteria
“Create acceptance criteria for the story ‘As a user, I want to filter reports by date‘“
Identifying dependencies
“What dependencies exist between the stories in the payments module?”
How to use Chat for planning
Detailed guide
4. Maintain traceability
One of Freshbase’s greatest strengths is complete traceability:- Each document knows which conversation or meeting it originated from
- Decisions approved in the Inbox maintain a reference to the original transcription
- Chat conversation history is preserved
How to explore traceability
- In Chat, ask: “Where did the decision to use PostgreSQL come from?”
- In documents, check the frontmatter (
freshbase:) to see the origin - In the Inbox, each item shows its source
5. Integrate with task management
If your team uses Linear:- Set up the integration in Settings > Integrations > Linear
- Ask the assistant: “Create an issue in Linear for the advanced search story”
- Tasks extracted from meetings can be sent directly to Linear
How to set up integrations
Detailed guide
Suggested routine
| When | What to do |
|---|---|
| After each meeting | Check that the transcription was imported, review Inbox |
| Daily | Review pending items in the Inbox |
| At the start of a sprint | Use Chat to break down and refine stories |
| Weekly | Review documentation, update Glossary if needed |
| Monthly | Verify that all important decisions are documented |
Tips for Product Owners
- Glossary is your ally. Register domain terms so that transcriptions are more accurate.
- Document decisions early. Use Chat to record decisions as soon as they are made — don’t wait for the meeting minutes.
- Trust the process. The meeting > Inbox > document flow is powerful when used consistently.
- Constitution helps. If you have recurring business rules (e.g., “always prioritize accessibility”), put them in the Base’s Constitution.