Accessing documents
Click Knowledge in the left sidebar. You will see three tabs:| Tab | What it contains |
|---|---|
| Documents | Your files and folders |
| Canvas | Collaborative visual editor |
| Insights | AI-generated analyses |
Creating documents
From the Documents panel
- Go to Knowledge > Documents
- Click Create document
- Give the document a name
- Start writing in the editor
From Chat
Ask the assistant to create a document:“Create a specification for the advanced search feature”The assistant will generate the content and ask for your approval before saving it to the Base.
Via upload
- In Knowledge > Documents, click Upload
- Select the file from your computer
- The document will be added to the Base
Editing documents
Freshbase uses a Markdown editor. You can:- Write formatted text (headings, lists, bold, italic)
- Navigate the file tree in the sidebar to switch between documents
- Save changes automatically
Editing with AI assistance (Canvas)
Canvas offers assisted editing:- Go to Knowledge > Canvas
- Select a document or create a new one
- Ask the assistant for help editing specific sections
- The assistant suggests changes that you can approve or adjust
Organizing documents
Documents live in a folder structure within the Base:- Create folders to group documents by topic (e.g., “specs/”, “decisions/”, “meetings/”)
- Navigate the file tree in the sidebar
- Move documents between folders as needed
Suggested structure
Document format
All documents in Freshbase are in Markdown (formatted plain text). Advantages:- Portable — can be opened in any text editor
- Versioned — all changes are tracked
- Readable — clean and organized format
- AI-friendly — the assistant can easily read and edit them
Frontmatter
Documents generated by Freshbase include a special header (freshbase:) with lineage information — where the document came from, when it was created, from which conversation or meeting. This is automatic and ensures traceability.
Using Insights
The Insights tab shows AI-generated analyses of your Base content:- Patterns identified in documents
- Connections between topics
- Points of attention
Common issues
I can't find a document
I can't find a document
Use the file tree in the sidebar to navigate. If the document was created by Chat or the Inbox, it may be in a specific folder like
specs/ or meetings/.I want to revert an edit
I want to revert an edit
Freshbase automatically versions your documents. All changes are tracked and can be reverted.
Next step
How to invite team members