> ## Documentation Index
> Fetch the complete documentation index at: https://freshbase.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# How to import meetings

> How to capture and import meeting transcriptions in Freshbase.

By the end of this guide, you will know how to capture and import meeting transcriptions in Freshbase.

## Accessing the Meetings section

Click **Meetings** in the left sidebar. You will see two tabs:

| Tab            | What it contains                               |
| -------------- | ---------------------------------------------- |
| **Upcoming**   | Scheduled meetings (via Calendar integration)  |
| **Recordings** | Already imported transcriptions and recordings |

## Ways to capture meetings

### 1. Direct recording via Google Meet (Chrome extension)

Freshbase offers a Chrome extension that records Google Meet meetings:

<Steps>
  <Step title="Install">Install the Freshbase Meeting Recorder extension in Chrome</Step>
  <Step title="Join the meeting">Join your Google Meet meeting</Step>
  <Step title="Start recording">Click the extension icon to start recording</Step>
  <Step title="During the meeting">The extension captures audio and identifies who is speaking</Step>
  <Step title="Finish">Click **Stop recording** — the transcription is automatically sent to Freshbase</Step>
</Steps>

**Controls during recording:**

* **Pause / Resume** — temporary pause without ending the session
* **Stop** — ends the recording and sends it for processing
* The **Live** indicator shows the recording is active

### 2. Transcription upload

If you already have a transcription from another tool:

1. In the **Meetings** section, look for the upload option
2. Select the transcription file
3. Freshbase accepts formats from several tools:
   * **Granola**
   * **Fireflies**
   * **Tactiq**
   * **Notes** (generic format)
4. Wait for processing

### 3. Fireflies.ai integration

If your team uses Fireflies.ai:

1. Configure the Fireflies webhook in **Settings > Integrations**
2. When a meeting is processed in Fireflies, the transcription is automatically sent to Freshbase
3. Freshbase processes it and generates items in the Inbox

## What happens after import?

When a transcription is imported, Freshbase:

1. **Identifies participants** — cross-references with the Team Roster to recognize who is who
2. **Applies the Glossary** — uses registered terms to correct the transcription
3. **Extracts elements** — decisions, tasks, criteria, and follow-ups
4. **Sends to Inbox** — each extracted element becomes an item for your review

```
Transcription imported
    ↓
Participant identification (Team Roster)
    ↓
Term correction (Glossary)
    ↓
Element extraction (AI)
    ↓
Items in Inbox for review
```

## Improving transcription quality

### Set up the Team Roster

Go to **Settings > Team** and register team members with names and nicknames. This helps Freshbase identify who said what.

### Keep the Glossary up to date

Add technical and domain-specific terms. The Glossary automatically corrects misrecognized terms in transcriptions.

### Use good audio quality

For direct recordings, use a good microphone and minimize background noise. Each participant should use their own microphone when possible.

## Common issues

<AccordionGroup>
  <Accordion title="The transcription doesn't identify participants correctly">
    Register participants in the Team Roster with name variations. The system uses fuzzy matching — the more variations you register, the better.
  </Accordion>

  <Accordion title="Technical terms appear incorrectly in the transcription">
    Add those terms to the project Glossary with definitions and synonyms. On the next transcription, the system will recognize them.
  </Accordion>

  <Accordion title="Processing is taking a long time">
    Long transcriptions may take a few minutes to process. You will be notified when processing is complete.
  </Accordion>
</AccordionGroup>

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